FORM CBR v090823
ACCOUNT CREDIT BALANCE
PLEASE REFER TO YOUR CONTRACT
T/C'S IF YOU HAVE QUESTIONS.
BOOKKEEPING IS DONE on a 3rd party basis so they must be notified to
refund any account credit balance and be given your current address. THIS FORM IS
A CONTRACT REQUIREMENT to do this.
ACCOUNT CREDIT BALANCE REFUND. Credit balances in your account are usually from security
deposits that were paid upfront instead of being a hold on a bankcard. Cancelled items and overpayments may also cause a credit balance.
Warranty refunds (from something missing or delivered damaged also cause
a credit balance in your account. As agreed in the contract, credit balances are be held in your account
for future use until you notify bookkeeping by submitting this form and verifying your
current name & address. Refunds can only be issued to the contract signor. To make sure everything has been
accounted for and any credits issued, this form needs to be submitted 10
or more days after all rentals
have been returned.
EVEN IF YOU USED A BANKCARD for payment, the refund must still be by
check*. However, if you used a bankcard of a damage deposit HOLD and
have no other credit balance to be refunded you DO NOT NEED to send this
form. Your hold falls off automatically after 10-days. *We refund
by check because the credit processor charges you 3% on any transaction,
SUBMISSION CERTIFICATION. When you submit this CBR form, you agree your
event has concluded; no unresolved, unsettled or open issues remain; and
your account credit balance should be paid to you immediately. You
also confirm you have and will continue abiding by the Event Order
contract and T/C's.
SUBMITTING A REFUND REQUEST.
Complete the electronic refund request below.
SUBMISSION DATE: Submit this form 10 or more days after
all rentals have been
returned so there is time for any
adjustments to be properly reflected. If there is an
account hold in effect (due to a dispute
or active DRP mediation) it submission date is immediately after the hold
PAYMENT ISSUE DATES: Refunds are
issued only once per month on or about the 20th of the month. Allow 10-days for delivery by US Mail.
Request information if not delivered by the 5th of the next month.
IF YOUR ADDRESS HAS CHANGED email
immediately after submitting this form to let them know to change
your address of record. Payments sent to an old address can take
120-days to reissue or incur a stop payment fee. The USER is
responsible for keeping address updated. Payments MUST be sent to
the address of record for the USER.
EXPECT REFUND CHECK BY OR AFTER THE 5TH OF THE MONTH FOLLOWING
ACCOUNT CREDIT BALANCE REFUND REQUEST
ECREDIT SALE AUTHORIZATION
YOUR EVENT ID# AND ACCOUNT ID# WILL BE ON YOUR LAST CONTRACT (EVENT
THIS FORM MUST BE SUBMITTED BY THE RENTAL CONTRACT SIGNOR.